Privacy Policy

1. Information We Collect

Personal Information

When you use Fly My Budget, we collect information that can be used to identify you, including:

• Full name, email address, and phone number
• Billing address and payment information
• Date of birth and passport details (for international travel)
• Travel preferences and special requirements
• Frequent flyer numbers and loyalty program information

Travel Information

We collect details related to your travel bookings:

• Flight itineraries and booking references
• Departure and destination cities
• Travel dates and passenger information
• Seat preferences and meal requests
• Baggage information

Technical Information

We automatically collect certain technical data when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Booking Processing: To process flight reservations and issue tickets
• Customer Service: To provide support and respond to your inquiries
• Personalization: To customize your experience and show relevant offers
• Communication: To send booking confirmations, updates, and travel alerts
• Security: To prevent fraud and protect our services
• Legal Compliance: To meet airline and government requirements
• Marketing: To send promotional offers (with your consent)
• Analytics: To improve our website and services

3. Information Sharing

We may share your information with:

• Airlines: To complete your flight bookings
• Payment Processors: To process payments securely
• Travel Partners: For hotels, car rentals, and other services
• Government Authorities: When required by law (e.g., customs, immigration)
• Service Providers: For cloud hosting, analytics, and customer support

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information:

• SSL encryption for all data transmissions
• Secure payment processing with PCI DSS compliance
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Access controls and authentication systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login information
• Save your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update inaccurate or incomplete information
• Delete: Request removal of your personal information
• Port: Transfer your data to another service
• Object: Restrict processing of your information
• Withdraw Consent: Change your privacy preferences

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill legitimate business interests

Booking-related information is typically retained for 7 years to comply with airline and tax regulations.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

For users aged 13-17, we require parental consent for certain features and transactions.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Adequacy decisions from relevant authorities
• Other legal mechanisms for data protection

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.